I’m Alex Phung, founder and principal of Zora Nova Design Agency, a digital marketing and web consulting studio supporting local and community-focused businesses. I grew up in a family culture rooted in respect, humility, and serving others first, values that continue to shape how I show up in my work today. Coming from a family of entrepreneurs and small business owners, I witnessed firsthand the long hours, personal sacrifices, and commitment required to build something meaningful.

Those early experiences gave me a deep appreciation for small businesses and the people behind them. I saw the pride that comes with ownership alongside the pressure of making payroll, managing growth, and wearing multiple hats. That perspective continues to guide my work and fuels my desire to support business owners who are building something of their own.

Today, I work closely with small businesses, nonprofits, and local organizations to help them navigate digital marketing, websites, and online visibility with clarity and confidence. With a background in IT and web development, I bring a strong technical foundation that allows me to connect business goals with practical, real-world digital solutions.

Over the past two decades, I’ve built experience across corporate consulting, engineering, digital services, and entrepreneurship. I spent nearly twenty years at UPS, where I worked in industrial engineering, logistics, supply chain management, product design, and digital innovation, leading cross-functional initiatives focused on improving systems, processes, and operational efficiency.

In parallel, I’ve contributed to digital services and product development efforts with established brands and high-growth startups, including organizations such as Nespresso, IBM, TOMS Shoes, Uber, Square, Facebook, and Allbirds. These experiences exposed me to a wide range of business models and growth challenges and reinforced the importance of collaboration, adaptability, and practical execution. I was fortunate to be part of teams whose work led to meaningful outcomes, including two U.S. patents.

Today, I apply this experience directly to serving the local business community. As a board member of the Downtown Lincoln Association, I’ve helped strengthen the organization by building and refining outreach programs, improving marketing and digital communication, and creating systems that better support local businesses. My work has contributed to membership growth, stronger engagement with business owners, improved financial stability, and increased value delivered to members. This hands-on involvement keeps me closely connected to local entrepreneurs and allows me to translate strategy into action that benefits both individual businesses and the broader community.

I help local and community-focused businesses make informed decisions about their digital presence and marketing strategy. Many business owners know they need a strong website and online visibility but feel unsure where to focus their time, budget, and energy. I help identify what matters most, clarify priorities, and ensure the foundational pieces are in place to support long-term growth.

My work often includes guiding businesses through website rebuilds, improving search visibility, organizing digital platforms, and supporting ongoing marketing efforts. I help business owners understand what is working, what is not, and where adjustments can have the greatest impact. By combining technical knowledge with business and operational experience, I help bridge the gap between strategy and execution.

Ultimately, my role is to support business owners in building sustainable, well-structured digital foundations. I understand the realities of running a business, including limited time, competing priorities, and the need for practical solutions. Whether you are refining your online presence or preparing for the next stage of growth, I work alongside you to help your business move forward with clarity and confidence.